SCORE Business Advice

For a business startup, loans may be difficult to obtain. For example, if your bank has loaned you money in the past but now considers you overextended. Perhaps the solution is an equity partner or investor. For a profitable business, finding investors is seldom difficult. Whether you’re in the startup phase or are already showing [...]

So much lip service has been paid to customer service that it’s sounding like a tired cliché these days. In today’s business world it is not enough to simply say that the customer comes first. Customers know the difference between mediocre service, good service and exceptional service. Without question, they will make their decisions about [...]